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Nine years ago, bestselling author and business consultant Sanborn introduced the world to Fred, his postman, who delivered extraordinary service. Today, with stiff competition from the networked global economy, Sanborn not only revisits the original Fred to gain new insights, but also gives new strategies to achieve more.

John Sanborn became one of the most prominent protagonists of the American video art scene in the 1970s and 1980s. His work ranges from the beginnings of experimental video art to MTV music videos, interactive art, and digital media art. Consulting with Apple and Adobe, he contributed to shaping the possibilities of new image tools and was instrumental to the dawning of the digital image revolution in California. This monograph brings togethe...

Fredler gercekten de her yerde. Siz de onlardan birkaciyla karsilasmissinizdir.Peki, siz de Fred olmaya hazir misinizSiz de Fred olabilirsiniz Arkadaslarinizin deneyimlerine bir seyler katarak, sirketinizi hedeflerine yaklastirarak, baskalari icin sürekli bir deger yaratarak, isinizi mükemmel bir sekilde yaparak, birilerinin yükünü hafifleterek, birilerini yukari cikararak, olumlu bir fark yaratarak, isinizi sevdiginiz bir ise dönüstürerek...F...

Mark Sanborn, the bestselling author of The Fred Factor, is an internationally-known motivational speaker. He is the president of Sanborn and Associates Inc, an ideas studio for leadership development. He gives talks to over one hundred business audiences a year on such topics as leadership, team building, customer service and mastering change. He lives in Denver, Colorado.

With this brilliant audio collection, you can get the world's top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom's, or the Ritz Carlton into your organization with training from the best in customer service training and development. You'll learn the latest customer engagement strategies from celebrity authors Shep Hyken and Mark Sanborn, whose strategies and t...

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Today's leaders often lack clarity and therefore the ability to execute, leaving their organizations mired in the status quo. Renowned leadership expert Mark Sanborn demystifies the essential elements of great leadership and provides a formula for leaders to achieve breakthrough success.

A leadership expert and the bestselling author of "The Fred Factor" invites listeners to get better and close the gap between how good they are and how good they can be by teaching them to employ Sanborn's uniquely designed "Potential Matrix" to specific areas of their lives.

Whether you want to impress people at work or inspire your family and friends, bestselling author and acclaimed speaker Mark Sanborn will show you how to make your performance bigger, better, bolder and worthy of an encore.

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In "Der Fred-Faktor" erzählt Mark Sanborn die wahre Geschichte von Fred, dem Postboten, der seine Arbeit leidenschaftlich liebt und sich auf außergewöhnliche Weise um seine Kunden kümmert - und weil er in seinem Beruf seine Berufung gefunden hat, tut er für seine Kunden weit mehr als nötig. Wo sich seine Kollegen über die tägliche Routine ärgern, sieht Fred die Chance, den Menschen in seinem Umfeld täglich eine Freude zu bereiten, indem er ihr...

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I often advise and coach executives and professional speakers. For leaders, the ability to communicate well and speak persuasively is a critical skill. All professional speakers, myself included, can continue to improve their skills. To answer the questions I'm most frequently asked and share some of the insights I've learned from 25 years of professional speaking, I've written "Breakthrough Speaking." Anyone with the courage to speak publicly...

Todos sabemos que tan buenos somos, pero ninguno de nosotros sabe que tan buenos podríamos llegar a ser. En este libro, el autor best seller Mark Sanborn muestra a sus lectores cómo cualquier persona puede ser mejor y alcanzar su verdadero potencial.

Are you maximizing your potential? Learn how to close the gap between how good you are and how good you can be.